Noormart BD, We operates the website noormart-bd.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.
1. Information We Collect
a) Information you provide directly
We collect the information you give us when you register, place an order, contact customer service, subscribe to newsletters, or otherwise interact with the Site. This may include:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (note: payment card details are processed by our payment processors; see Section 6)
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Order history
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Any other information you choose to provide (e.g., messages in contact forms)
b) Information collected automatically
When you use the Site we automatically collect certain information about your device and usage, including:
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IP address
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Browser type and version
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Operating system
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Referring/exit pages and URLs
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Pages viewed and time spent on pages
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Clickstream data and other analytics data
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Device identifiers and mobile advertising identifiers (if applicable)
c) Cookies and similar technologies
We use cookies, web beacons, local storage and other tracking technologies to collect information about your activity on the Site. See Section 5 for more details.
2. How We Use Your Information
We use the information we collect for purposes including:
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To provide, maintain, and improve the Site and our services
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To process and fulfill your orders, including shipping and billing
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To communicate with you (order confirmations, customer support, updates)
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To send marketing and promotional messages if you opt-in (you may opt out at any time)
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To detect, investigate and prevent fraudulent transactions and other illegal activities
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To personalize your experience on the Site (recommendations, offers)
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To comply with legal obligations and enforce our terms and policies
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For analytics and research to better understand how our users interact with the Site
3. Legal Bases for Processing (where applicable)
If you are located in jurisdictions that require us to state a legal basis for processing personal data (for example, the EU under GDPR), we rely on one or more of the following:
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Performance of a contract: to process orders and provide services you request.
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Legal obligation: to comply with legal requirements.
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Legitimate interests: to operate our business, improve our services, and prevent fraud (balanced against your rights).
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Consent: where you have provided consent (e.g., for marketing emails).
4. Sharing Your Information
We may share your information with:
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Service providers who perform services for us (payment processors, shipping partners, hosting providers, analytics providers, email service providers).
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Business partners for co-marketing or other joint services, only with your consent when required.
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Legal and regulatory authorities when required by law or to protect rights, property, or safety.
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Business transfers: in connection with a merger, acquisition, or sale of assets.
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With your consent or at your direction.
We require third parties to protect personal data and only use it for the purposes for which we disclose it to them.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve the Site. Types of cookies used:
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Essential cookies: necessary for the Site to function (e.g., shopping cart).
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Performance and analytics cookies: help us understand Site usage and improve user experience.
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Functional cookies: remember choices you make on the Site.
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Advertising/targeting cookies: deliver relevant ads and track ad performance.
Most browsers allow you to control cookies via settings. Disabling cookies may limit your ability to use certain features of the Site.
6. Payment & Security
We take reasonable technical and organizational measures to protect the information we collect. Payment card transactions are processed by third-party payment processors (for example: [your payment provider]) and we do not store full card numbers on our servers unless explicitly stated. Please review the privacy/security policies of the payment provider you use.
While we strive to protect your information, no transmission over the Internet or storage system is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and applicable law.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
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Access to the personal data we hold about you
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Correction or update of inaccurate information
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Deletion or restriction of processing
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Portability of your data
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Objecting to certain processing (including direct marketing)
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Withdrawing consent where processing is based on consent
To exercise these rights, contact us at the contact details below. We will respond in accordance with applicable laws.
9. Third-Party Links & Services
The Site may contain links to third-party websites or services that we do not control. This Policy does not apply to third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. International Transfers
Your information may be transferred to, and processed in, countries other than your own. By using the Site, you consent to such transfers. We will take steps required by applicable law to protect your data when transferred across borders.
11. Children’s Privacy
The Site is not intended for children under 13 (or a higher minimum age where required by local law). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on the Site and update the “Effective date” above. Your continued use of the Site after changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:
Email: admin@noormart-bd.com